Shipping policy

StarRacing Shipping Policy

Order Processing
Orders are processed as quickly as possible. Processing and delivery times may vary depending on the product, availability, destination, and shipping service selected.

Shipping Times
Any shipping or delivery estimates shown on StarRacing.shop are estimates and are not guaranteed unless specifically stated otherwise. Carrier delays, weather, holidays, and other circumstances may affect delivery times.

Pre-Orders & Special-Order Items
Products marked as pre-order, made-to-order, special order, or otherwise displaying an extended lead time will ship when they become available. Estimated lead times will be shown on the applicable product page when available.

Supplier-Fulfilled Products
Certain products may ship directly from one of our fulfillment partners or suppliers. These items may have different processing times and may arrive separately from other products in the same order.

Tracking
When tracking is available, customers will receive tracking information after their order has been prepared for shipment. Tracking information may take time to update after a shipping label is created.

Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, contact us as soon as possible at support@starracing.shop. We cannot guarantee that an address can be changed after an order has been processed.

Lost, Delayed, or Damaged Packages
If you experience a problem with your shipment, contact support@starracing.shop with your order number and relevant details. For damaged shipments, please include photos of the item and packaging.

International Orders
International customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their country. Delivery times may also be affected by customs processing.

Questions about shipping can be sent to support@starracing.shop.